@incollection{bej02chi,
title = {Automating CPM-GOMS},
author = { Bonnie E. John and Alonso H. Vera and Michael Matessa and Michael Freed and Roger Remington},
year = {2002},
date = {2002-01-01},
booktitle = {Proceedings of the SIGCHI Conference on Human Factors in Computing Systems},
pages = {147--154},
publisher = {ACM Press},
address = {New York},
abstract = {CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operations. CPM-GOMS models have made accurate predictions about skilled user behavior in routine tasks, but developing such models is tedious and error-prone. We describe a process for automatically generating CPM-GOMS models from a hierarchical task decomposition expressed in a cognitive modeling tool called Apex. Resource scheduling in Apex automates the difficult task of interleaving the cognitive, perceptual, and motor resources underlying common task operators (e.g. mouse move-and-click). Apex's UI automatically generates PERT charts, which allow modelers to visualize a model's complex parallel behavior. Because interleaving and visualization is now automated, it is feasible to construct arbitrarily long sequences of behavior. To demonstrate the process, we present a model of automated teller interactions in Apex and discuss implications for user modeling.},
keywords = {Apex, GOMS, Task/User Modeling, Tool Support for Usability Evaluation.},
pubstate = {published},
tppubtype = {incollection}
}
CPM-GOMS is a modeling method that combines the task decomposition of a GOMS analysis with a model of human resource usage at the level of cognitive, perceptual, and motor operations. CPM-GOMS models have made accurate predictions about skilled user behavior in routine tasks, but developing such models is tedious and error-prone. We describe a process for automatically generating CPM-GOMS models from a hierarchical task decomposition expressed in a cognitive modeling tool called Apex. Resource scheduling in Apex automates the difficult task of interleaving the cognitive, perceptual, and motor resources underlying common task operators (e.g. mouse move-and-click). Apex's UI automatically generates PERT charts, which allow modelers to visualize a model's complex parallel behavior. Because interleaving and visualization is now automated, it is feasible to construct arbitrarily long sequences of behavior. To demonstrate the process, we present a model of automated teller interactions in Apex and discuss implications for user modeling.
@inproceedings{gray00chi.sig,
title = {The GOMS SIG: troubleshooting, lessons learned, novel applications, teaching techniques & future research},
author = { Wayne D. Gray and Bonnie E. John and David E. Kieras and Deborah A. Boehm Davis},
url = {http://doi.acm.org/10.1145/633292.633466},
doi = {10.1145/633292.633466},
isbn = {1-58113-248-4},
year = {2000},
date = {2000-01-01},
booktitle = {CHI '00 Extended Abstracts on Human Factors in Computing Systems},
pages = {297--297},
publisher = {ACM},
address = {The Hague, The Netherlands},
series = {CHI EA '00},
keywords = {ACT-R, cognitive modeling, cognitive task analysis, CPM-GOMS, EPIC, evaluation, GOMS, interaction design, NGOMSL, prototyping, soar, usability engineering},
pubstate = {published},
tppubtype = {inproceedings}
}
